Reef Lodge Backpackers Townsville

Tuesday 30 December 2014

The future is coming, so dream big and hope its not a nightmare.

It's not my place so who cares. Sadly many travelers are more worried about themselves than they are about our environment. This has been a trend I see more and more over the years.

At the Reef Lodge Backpackers in Townsville we are trying to do our best for the environment and help to reduce our waist. All our lighting is energy efficient and we are now going over to LED, as well our taps, toilets and showers have water saving devices or disc's and we have placed signs in all our rooms with air-conditioning asking to consider the environment. We use biodegradable cleaning products and try to minimize the wastage of old linen, towel and cloths that are left here and send them off to be recycled.

Sadly when I look around, often I find people have checked into a room, turned on the air-conditions only to be sitting in the room with the doors and windows open. (Waste of energy.) People check into a room and turn on the a/c before they go out all day. 10 or 12 hours later they come back (Waste of energy) Not to mention the dollar cost in running these unites.



Its also the small things that I see like the people throwing rubbish out of their vans and cars and leaving it in the gutters, streets and storm water drains. This is not so bad in the dry season as most of it but not all, gets picked up by the street sweeper. Although, in the wet season it all gets washed into the Ross river and out to sea.


Trouble is its the little things that cause the biggest problems as illustrated by the bird above. Small pieces of plastic, caps, cigarette butts all contributed to this poor birds agonizing death. So next time you throw the tiny lid off a container, bottle top, broken pen remember, it ends up in the drain so think about these animals you are helping to kill.


Here are some stats on a small bit of litter I often see thrown in the gutter or on the street. Over 32 billion cigarettes are smoked in Australia each year. If the butts from these cigarettes were placed end to end, they would circle the planet 16 times. 

The nicotine trapped inside 200 used filters may be sufficient to kill a 160 pound adult human - 30 to 60 milligrams.  Imagine a month without rain followed by a brief thunderstorm that washes 500,000 nicotine laden canoes - enough to kill 2,500 humans - into creeks and streams.  Aquatic life at the bottom of the food chain can pay a deadly price. But so can fish who mistake butts for food or birds who use them for nesting material.  Nicotine isn't the only villain as trapped tars and toxic gases leach into waterways too. 

Thank you to the URL below for these states :o(

http://www.oxygen.org.au/hardfacts/tobacco-and-the-environment 
http://whyquit.com/whyquit/A_Butts.html


 This turtle has obviously got stuck in a 6 pack beer tin holder and sadly growing up has caused it growth distortion due to the restriction around its middle.

 This shark has also got caught in a piece of rubbish up around its gills and head cutting into it flesh as grows. the shark will at some point die due to it predicament.


This young turtle was caught up in a small insignificant piece of fishing net. Think of the distress and pain this poor creature is in.

Our planet is being consumed by waste

 Sadly we only have one home and we are living on it. Its called Earth, so lets try and help her out. If you have the chance of reducing the wastage. Then do it!

http://ocean.si.edu/ocean-news/ocean-trash-plaguing-our-sea











It is called the Great Pacific Garbage Patch or the Seventh World Continent. It is the largest garbage dump in the world, and it floats on the Pacific Ocean .
http://www.ecopol.it/rassegna-stampa/?lang=en

Wednesday 24 December 2014

Tuesday 23 December 2014

Hey Shanti did you know "Pirates of the Caribean 5" to start filming in North Queensland mid 2015.

Pirates of the Caribbean 5 will be shot in Port Douglas and the Gold Coast after an exclusive deal between  Screen Queensland and Walt Disney Studios. With filming starting in mid 2015 and the movie release date set for 7 July 2017.



With the federal government offering a $21.6 million and the Queensland State government slashing payroll tax to help secure against competing bids by Mexico and any interest from any other Australian states or Territories.
Ian Walker the Queensland Arts Minister  explained it was tremendous news for the state's film industry saying
"Pirates will bring $100 million of investment to this state, and that flows through to jobs," and 
"we're already expecting 20,000 bed nights to be needed to accommodate the cast and crew when they go to North Queensland, and that will be in the tourism industry's off-season," he went on to say.

The fifth Pirates of the Caribbean movie will be filmed in Queensland.
With Captain Jack Sparrow expected to be played by Johnny De , and reports Geoffrey Rush and Orlando Bloom will also return to their roles as Captain Barbossa and Will Turner.

The film, supposedly called "Dead Men Tell No Tales, will be filmed in the Village Roadshow studios on the Gold Coast,taking advantage of the high-quality sound stages and three water tanks they have to offer.


So I wonder if Captain Jack Sparrow is looking for a new parrot to drive him absolutely nuts.
 Sahanti practices lying on his back dead. Not so good so far!
 Shanti finding his sea legs. and wild driving rain in the bathtub.














Stage door theater restraunt on Magnetic Island, Townsville. Short ferry ride from the Reef Lodge Backpackers Townsville.

Not sure what to say but one of the best nights I've had out in Townsville. Even though I had to go to Magnetic Island. Can't say enough about this Theater restaurant, just a great night out.  They will cater to pretty much any diet with about a week notice. Be prepared to get called up on stage and have some fun. :-D

Check it out at: http://www.stagedoortheatre.com.au/




Monday 15 December 2014

Has the new generation of backpackers lost the backpacking spirit? "This is one of the old classic backpacker hostel before base, YHA and nomads ruined it"


Every now and then we get a review that makes you feel like you are doing a good job and you are being appreciated. (Please see below) This backpacker went to the trouble of giving us some great feedback which we really appreciate:

Then it got me thinking. 

Have backpackers lost the adventure? Have they stopped taking the plunge?


Pepjn's comment was great simply because he stated it was not like the other big hostels. Over the years as the big hostels inch their way into the the backpacking market, choices for backpackers has become less and less.

Sadly, I feel more and more backpackers are being led around by their pockets and smart phone by businesses that are intent of extracting your money. So, instead of booking the first thing offered by the many booking agencies, trying to up-sell you the next best package, try this cause it may save you a few dollars. Research the area, event or activity yourself and then ring and book your deals directly with the people with the product. Tell them your story and they may even give you a better deal. If not go back to the booking agency.

You have nothing to lose and much to gain.

So to all you backpackers " Get in touch with the spirit that is BACKPACKING" stop relying on your smart phone to tell you where you should stay, where you should go, what you should do and live a little.

Trust me some of your choices may be real pigs, but what is the adventure of life if you always land on your feet. You may look back and have a good-ol belly laugh about in time to come.


 A Hostel World customer reveiw about the Reef Lodge Backpackers in Townsville


 Comments - ACTIVE
This is one of the old classic backpacker hostel before base, YHA and nomads ruined it. It has different levels and cozy rooms. The common areas are a bit dated but all good. The hostel is central located, the rooms are clean and nice. the kitchen is clean and well equiped. It is close to the greyhound terminal and the ferry. But no party in the hostel, but enough pubs nearby.

Your Response to this Review:

Hello Pepjn, Thank you for taking the time to leave your thoughts and a review on the Reef Lodge. Happy you enjoyed your stay and have a great time in Australia



 Date: Sun, 14 Dec 2014 18:52:24 +1000
From: enquiries@reeflodge.com.au
To:
Subject: Reef lodge Review

Just read your review below from hostel world and firstly thank you for taking the time
to do so. Can you explain please the comment about:

"This is one of the old classic backpacker hostel before base, YHA and nomads ruined it"

I find this comment very interesting and your thoughts would be well appreciated. I would
like to use your feed back for our hostel if it is OK with you.

Thank you in advance
Dean


This is one of the old classic backpacker hostel before base, YHA and nomads ruined it. It has
different levels and cozy rooms. The common areas are a bit dated but all good. The hostel is
central located, the rooms are clean and nice. the kitchen is clean and well equiped. It is close
to the greyhound terminal and the ferry. But no party in the hostel, but enough pubs nearby.

P.S. Also you say the common areas are bit dated how do you feel we could fix this?

Thanks again, you give good feedback





Dear Dean,

Thank you for your email. I'm happy to anwser the questions you asked me regarding the review.

In my opinion big hostels like nomads, base, etc. Ruined the backpacking. At those big boys you need to pay to use cutterly, the kitchens are a mess and you can't find a decent pot or pan. We were positively suprised by the free salt, peper, oil we could use. But also the good quality of pots and panda, sharpe knives, etc.

The common area's are a bit dated. The platic tables and chairs give a dated feeling. If you would replace those with wooden or beter quality, than would the common area be more friendly and less dated.

Last we want to compliment u with the lovely tv corner. Good washing facilities and warm welcome atmosphere! Use the feedback in any form you like.

Kind regards,

Pepijn

Tuesday 9 December 2014

Working in Townsville for accommodation is a good way to save money and allow you to stay in an area for a longer time.

We get lots of backpackers in Townsville looking to work for Free accommodation and in particular WWOOFing.


 World Wide Opportunities on Organic Farms or WWOOFing has these days become a term for a lot of people relating to work for accommadation. Techniquely this is not the case and you can read more about becoming a WWOOFer at:
www.wwoof.com.au/

Work for accommodation is often seen as a great way to really get to know any given area. These jobs may involve anything from P.R.work, kitchen cleaning, gardening, cleaning or just odd jobs. This is often the best value for money and you normally only work few hours a day. The rest of your day is yours. We often get WWOOFers coming through asking about work and there are a number place around Townsville who offer WWOOFing.


 Often you will learn things or skills about organic farming you otherwise may have never thought about.

This often depends on the amount of work you are doing and how remote the area you are working in. Gumtree is a good place to have a look and many people offer free meals and a bed for simply helping out. These places can be in the cities, country towns and on remote cattle, sheep and agricultural property. Also we do get people sending in jobs for our job board for both paid and unpaid work.


Learn to ride a motor bike.

Some WWOOFers will get to live on a station in some of the remote places of Australia, Learn to ride a bike or a horse. Even other skills such as animal handling, mustering, fencing just to name few. Although it is more often than not hard work it can be very rewarding and in some cases some backpackers have become life long friends with their hosts.

Meet some of the locals. "Hello Mr. Blue tongue!"


One thing to keep in mind is that Australia is a BIG and often VACANT landscape and some people feel a little daunted by the sheer remoteness they end up in. It can be overwhelming in some case as you are 2 or 3 hours away from the nearest town which may have a population of a few hundred people. But this can certainly be a great opportunity for self growth.

How to build a dry wall.


Cuddle the babbies.

So that's where pigs come from.

Hay! you cow.







Saturday 6 December 2014

VIPUL MODI the owner of "Ethnic Roots" is a company the lists itself on Alibaba and tries to get you to deal outside the safty of the website which allows them to rip you off. Sadly FEDEX did not help the situation.

 We bought this helmet to decorate our office. Also I had been looking to find a company to deal with to start importing similar products to sell in Australia. As the hostel is called the "Reef Lodge" this seemed like a good asset to make our office / reception look a little salty. :-) and a good way to start an import contact.

I was wrong :-(



 This is how the box arrived as you can see it has been dropped.


 This is the hole in the side of the box which is where the pipe on the helmet came through the side of the box.


As you can see this hole is about 7cm which is the same size as the pipe that was bent on the helmet.


Although his is in one piece the black frame is broken into 3 parts and all the bolts that hold it all together have been ripped out.

The cracks can be seen at the back and in the front.

This is where the bolts were ripped out.

Brass bolt holding part of the helmet on was snapped from the box being dropped.

Another mounting bolt ripped out of the base.

Although this cant be seen overly well the pipe has been bent and caused the indentation of the helmet.

Again not very well illustrated here but the little bolts have made quite large indentation in to brass collar.


Below is an e-mail from the owner of Ethnic Roots VIPUL MODI stating they have been reimbursement from FEDEX. He then goes on to say that unless I send back the item at my own cost I will not get my U.S.$350=00 refund. If you do the maths, the cost of sending the item back, (Which technically is now FEDEX property, as they have paid for the broken item.) is more than the item
is worth.

So, in short, I paid the US$350-00 for a brass diving helmet which was shipped from India. It was broken when arrived. FEDEX paid the supplier the US$350-00 to replace and send the item. VIPUL MODI dated 6/05/2014 6:22 PM the owner of the Indian company Ethnic Roots has refused to send a new brass diving helmet although he has been paid by FEDEX to do so, until I send the broken helmet back at my own expense. Although the original response was it would be sent when FEDEX paid the costs of the item and the freight.

This is a company that I found on the Alibaba trading site and tried to set up a business relationship with back in October of2013The issue has been going on since the item arrived in mid January 2014.
5 months later!

Below is a response to VIPUL MODI of Ethnic Roots in response to the e-mail sent to me: On 16/05/2014 6:22 PM in which he states I have used vulgar language. Attached below are also many of the emails with relation although there are many more if any one is interested.

I will respond to this tomorrow as I do not have time at the moment
Sorry for your lack of English but there has been no vulgar language
used in any e-mails sent to you or FEDEX.

In contrast I have simply called you liar swindler and a thief.

DeanNixon-Harding

More the stupid me for thinking this would not happen to me!

all the best
Dean Nixon-Harding

P.S. FEDEX you need to look at how you reimburse people and who in fact owns the property as you have inadvertently paid the
money to wrong person regardless of your policy.






On 16/05/2014 6:22 PM, Ethnic Roots wrote:
dean nixon,

we are making ourselves clear to you one last time.

 Fedex has refunded us the  money for the freight charged to send you the item and also for the damage for the item. so understand it clearly that fedex has done what they needed to do and they did as per the business policy of any courier companies.

From our end we are writing you last time that since the item is damaged we are bound to refund you the money you paid once the damaged item is back to us. we would be refunding you the amount of 350 usd which you paid for the item and shipping. 

The shipping cost of returning item is to be paid by you. please go and check business policy of any online stores and then try to reason with us.

By just using vulgar language and threatening you are not doing good and it shows how you are as a person.

if you want to solve it amicably then kindly dispatch the item and refund would be  provided to you as its mentioned here,

This is the last communication from our end.


REGARDS

VIPUL MODI




now 



On Fri, May 16, 2014 at 12:24 PM, FedEx India <inmaster@fedex.com> wrote:
Dear Sir,

Thank you for writing to FedEx!

With reference to your below mail, please be informed that as per the system validation the claims has been already paid to Shipper.

Request you to kindly have further interactions with your Shipper as FedEx wont be able to assist you further with issue.

You may login to www.fedex.com <http://www.fedex.com/> to schedule a pickup or track your shipments.
Sincerely,
Sheldon Amalraj
Customer Relations Representative – Associate
FedEx Express TSCS (India) Pvt. Ltd.

Phone Number For FedEx International, FedEx Priority Overnight & FedEx Standard Overnight: 
        1800 209 6161 / 1800 22 6161 In case the toll free numbers are inaccessible, please call 022 25714444 

Phone Number For
FedEx Economy:
       
West Zone : Pune: (020) 60604639
       
North Zone : Delhi: (011) 60604639
       
South Zone : Chennai: (044) 60604639, Bengaluru: (080) 60604639
       
East Zone : Kolkata: (033) 60604639
From:  enquiries@reeflodge.com.au
Sent:  May 16, 2014 4:48:04 AM
To:  ethnicrootsis@gmail.com,inmaster@fedex.com
Subject:  Re: There is no metion in these e-mail that state I was to send back this item.

To FEDEX
Can some one please explain to Vipul modi that he has been paid for this item and that FEDEX
will be organising freight.

Thank you
Dean


To: vipul modi,

As is your impeccable ability to make up stories as you go. This is the first mention of return.
Again this is not a problem. The thing is FEDEX has already paid you for the damaged
item and you stated that this in earlier e-mails. You stated earlier as soon as they sorted out
the cost of freight this would be sorted out. So in fact if the item is returned you will have been
paid for the item 2 times for the same product once by me and then by FEDEX as well as
get the product back.

I really think you need to read your previous e-mails and understand you continue to contradict
yourself. Hence I see it like this. You don't really want to give me a refund, you are just making
this as difficult as possible. In the past you do not answer e-mails!

all of this proves you are liar!

This would have been so simple if you just organised a replacement to be sent after FEDEX
paid you for the damaged product. Instead you simply made every excuse not to do so.

What part of FEDEX have agreed to pay for the product (yes FEDEX have paid you for the
damaged product)
and all you had to do was organise for FEDEX to pick up the replacement.

So please do me a favour ether organise the replacement and send it, FEDEX will pick it up when
you do, as part of the claim. I will organise the broken helmet to be packed and shipped back.
FEDEX will organise the pick-up and delivery back to you. or just organise the refund of
US$350-00 ether-way I don't care. Although I would rather my $350-00 back over a replacement
as I will not be doing any return bussiness with you. You have lost a potential export to Australia
due to your lack of foresight.

You state "dont be in misconception that we would get it collected and pay for the return item."

FEDEX have paid you for the replacement item already I have seen the shipping receipt and
 they have told me that  you have been reimbursed. FEDEX will pay for the shipping! what part of
this don't you understand?

If you had simply fixed this in the first place I would have seen this as a potential good reason to deal
with your company in the future. Bad problems only need a good resolve.

Dean Nixon-Harding




On 15/05/2014 5:38 PM, Ethnic Roots wrote:
dean nixon,


This is the smallest thing to understand that if you need the refund or replacement whichever you wish it is mandatory for you to send the damaged part back to the supplier. 

lastly if you require replacement or refund you will have to send the item back and dont be in misconception that we would get it collected and pay for the return item. 

the cost of return would be paid by you and we would provide you with 350 usd  which you paid for the item back as you have sent the item back.


this is last we can do as per policy. 

now if you have any problems please go and do whatever you wish to do as we have made ourselves very clear about the case. 

kindly stop wasting our time by emailing again and again. we have mentioned clearly the process. if you want to go with it then let us know and if not then its all up to you.


regards

vipul modi


On Thu, May 15, 2014 at 1:00 PM, Enquiries <enquiries@reeflodge.com.au> wrote:
To Ethnic Roots,

Below in red is a statement that this item was to be returned. This is the 1st mention of this in any e-mail from you
(PLEASE SEE ALL E_MAIL BETWEEN US BELOW)
they do not state I was to send back this item. Only that when FEDEX
had paid the claim you would organise a replacement to be sent. You have continually made up reasons why you have
not resent a replacement and blamed FEDEX for not paying the full claim and the freight charges and now you are
making up stories that I have not sent you back the product. Your story keeps on changing.

The amount I paid was US$350-00 through PAYPAL  ID ethnicrootsis@gmail.com from PayPal ID dino812@bigpond.com

Since you are not replacing the helmet which is fine I will require a refund of U.S.$350-00. I am happy for you to
organise the broken helmet to be picked up as soon as the refund has been made.

Lastly, do not use "Alibaba trading" to communicate to me use this e-mail address and ensure any e-mails have a C.C.
to FEDEX.

Dean Nixon-Harding







  • vandana modi send to me

    RE: your claim has been paid

    2014-05-14
    Message Origin:   INDIA Message IP:  182.64.42.*
    hello
    ​ 
    we have clearly mentioned to you that we would refund you the claim amount once we get it from fedex. ​ we dont understand why you making an issue when we have clearly mentioned it to you.
    ​ 
    we have received the claim amount. kindly send us the item back so we provide you with your refund .
    ​ 
    ​ 
    regards
    ​ 
    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    your claim has been paid

    2014-04-17
    Sending in claim details and dispute to Alibaba I will be interested to see what
    they will do about this claim as FEDEX said they have paid you the claim.
    ​  
    ​  
    I will will be posting as many warning about your company and not to
    deal with Ethinc roots and that your company​  is dishonest and can not be trusted.
    ​  
    Dean

  • dino nixon send to vandana modi

    what is happening

    2014-03-08
    I am wondering if I am waisting my time trying to set up a buying partner in India as all I seem to do is ask about what is happening with reguard to my order.
    are you interested in doing bussiness or just playing around. If you want my bussiness you will need to do better than this. I was waiting to put in a larger order
    but don't think you will be able to do it.
    ​  
    Dean

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: FEDEX claim

    2014-03-01
    FEDEX have already said they will settle the claim they are waiting on you to finalize the claim. Dean


  • vandana modi send to me

    RE: RE: RE: RE: RE: FEDEX claim

    2014-02-26
    Message Origin:   INDIA Message IP:  182.64.96.*
    hello

    we are still waiting for fedex to finish the investigation and provide us with the claim amount so we take it from there
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: RE: FEDEX claim

    2014-02-21
    I am still waiting for details as to what is happening with this claim with FEDEX or do I simply go ahead with my dispute through Alibaba.com as I indicated in my previous e-mail. Dean

  • dino nixon send to vandana modi

    RE: RE: RE: RE: FEDEX claim

    2014-02-16
    Can you please give me an update to what is happening Dean Nixon-Harding


  • vandana modi send to me

    RE: RE: RE: FEDEX claim

    2014-02-10
    Message Origin:   INDIA Message IP:  182.64.68.*
    hello

    we have taken the matter with them and would update you in 3 days


    regards

    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: FEDEX claim

    2014-02-07
    Hello This is the e-mail from FEDEX they have said the claim will be paid and all you need to do is contact FEDEX and make the claim. The e-mail address below from Sheila is seela-devi.selvaraj@fedex.com all the picture have been sent to FEDEX and they are simply waiting for your claim to be made. Thank you Dean -------- Original Message -------- Subject: RE: FedEx...AWB 590220085513 Date: Sun, 12 Jan 2014 22:43:19 +0000 From: Seela-Devi Selvaraj To: Enquiries CC: Seela-Devi Selvaraj Dear Dean, Good Day! We will be sending this file to the India and recommend that a claim is put in for this shipment. As per procedure, the shipper in the India has priority to file for the claim and FedEx India will be in contact with them. You may need to get in touch with the sender directly for arrangements to organize a replacement or refund. Thanks & Regards, Sheila Customer Service Operations - FedEx Express Australia: 13-26-10 Email: seela-devi.selvaraj@fedex.com Thank you for shipping with FedEx ! From: Seela-Devi Selvaraj Sent: Friday, January 10, 2014 7:37 AM To: 'Enquiries' Cc: Seela-Devi Selvaraj Subject: RE: FedEx...AWB 590220085513 Thanks Dean for the information. Yes you may discard the box. I will advise you the claim status soon. Thanks & Regards, Sheila Customer Service Operations - FedEx Express Australia: 13-26-10 Email: seela-devi.selvaraj@fedex.com Thank you for shipping with FedEx ! From: Enquiries [mailto:enquiries@reeflodge.com.au] Sent: Friday, January 10, 2014 7:13 AM To: Seela-Devi Selvaraj Subject: Re: FedEx...AWB 590220085513 Hello Sheila do I need to keep this box or can I discard it? Answers below thank you Dean On 7/01/2014 12:35 PM, Seela-Devi Selvaraj wrote: Dear Dean, Thanks for the information and pictures. Could you kindly advise the below 1) If there was any tape that the shipment was opened and re-taped? Any Quarantine tapes?No Quarintine tape and the box may have been retaped 2) If the damage to the actual item corresponds to the hole to the outer box? Hard to tell if the the dent was or wasn't cause by the hole although it does line up in the general spot of the hole is in the box so more than likely. Thanks & Regards, Sheila Customer Service Operations - FedEx Express Australia: 13-26-10 Email: seela-devi.selvaraj@fedex.com Thank you for shipping with FedEx ! From: Enquiries [mailto:enquiries@reeflodge.com.au] Sent: Wednesday, January 01, 2014 10:14 AM To: Seela-Devi Selvaraj Subject: Re: FedEx...AWB 590220085513 Hello Shiela, It looks as though the box has been dropped and something has gone through the side. The box itself seems quite sturdy and the top of the box looks as if it has been opened and looks like different tape. The side of the box with the hole in it tends to squash down quite easily as shown in Pic9 and is where the hole is. Personally I thought it was quite well packaged but I am not an expert on how things should be packaged. Thank you Dean PS happy new year! and answers to your question and photo descriptions below. On 31/12/2013 3:42 PM, Seela-Devi Selvaraj wrote: Dear Dean, As per our phone conversation, I will investigate on this damage and would require your assistance with the following information: 1.) What type of outer packaging was used to pack the content (e.g. Cardboard box)? Cardboard box 2.) What type of inner packaging was used to protect the content (e.g., Styrofoam, bubble wrap) 2cm styrofoam surround and inner packing + bubble wrap. 3.) Any markings or labels on top of the box (e.g. Fragile, Handle with care, 'This Way up')? Fragile, Handle with care 4.) Any damages caused to the outer packaging (e.g. Dent/squashed/smashed/crushed)? squashed one side and cornor same side as a 8cm hole in center. 5.) Any damages caused to the inner packaging (e.g., Bubble wrap torn)? whole in styrofoam 6.) Please advice specific name of the contents that was damaged? Replica copper and brass divers helmet + base mount 7.) How many of the item that was damaged? 1 8.) Please advice what is the value of the item that was damaged? US $350 9.) Please advice an estimate weight of total item that was damaged? approx 7 or 8 kg 10.) Can the items be repaired? If yes, what is the repair cost? There are number of small dents in helmet and the base is brokken and the mounting screws brokken out of the timber shattering the wood. 11.) Please take photo of the damaged items, photo of outer packaging which have damage sign & photo of the inner packaging and send to me. Pic16 is dented around the top screw and is pushed in and shows where 1 bolt has been pulled out Pic1 is push in and bent around the base of the inlet valve Pic3 something gone through the box the hole is approx 7cm long and 3cm wide Pic4 shows box full of packing the sides were lined with the Styrofoam and the helmet wrapped in bubble wrap and bedded in Styrofoam Pic13 2 of the bolts pulled out of the timber Pic2 the copper around the screws has been dented Pic5 & 9 show the top of the box has been squashed Pic 6 & 7 show the hole in the box and squashed box Pic12 shows the shattered base Pic15 where a screw has been pulled oot and slightly dented Pic 10 shows cracked base and smashed helmet mount + a couple of the timber pieces from the base Pic12 show overall base all peices of the collar of the base are coming away from the bottom and bottom is cracked in several places Thanks & Regards, Sheila Customer Service Operations - FedEx Express Australia: 13-26-10 Email: seela-devi.selvaraj@fedex.com Thank you for shipping with FedEx !


  • vandana modi send to me

    RE: FEDEX claim

    2014-02-07
    Message Origin:   INDIA Message IP:  182.69.26.*
    hello

    sorry for the delay in response as i was out for businees work for a month so coudnt reply to emails out here. ​ From the mails i can see its damaged so kindly send the picture so we show fedex and taker claim and provide you with the replacement.


    regards

    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    FEDEX claim

    2014-02-05
    I will be contacting Alilibaba to help with this matter as it is through their site I purchasd this item.
    If you are not willing to help I will open a dispute wuith them. FEDEX said they will pay the claim.
    As it was over 45 days I was unable to get a refund through Paypal.
    ​  
    All you need do is contact them.
    ​  
    Dean

  • dino nixon send to vandana modi

    Fedex Claim

    2014-01-25
    I am still waitng to hear from you with reguard claim though FEDEX. If you do not wish to deal with this I will get in contact with FEDEX
    and ask them to sort out the claim. Sadly I am feeling you are not interested in my bussiness.
    ​  
    Dean Nixon-Harding

  • dino nixon send to vandana modi

    Fedex claim

    2014-01-18
    Still waiting on a reply with reguard to FEDEX claim to replace damaged divers helmet.
    ​  
    Dean Nixon-Harding

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: RE: vandana modi has approved your trusted contact request

    2014-01-15
    Hello Vipul Sorry for the late reply however I have had to make a claim against FEDEX as the helmet arrived badly damaged and broken.
    FEDEX will contact you to organise a replacement helmet to be sent to me. Please contact me ASAP so I can relay your details to FEDEX
    to send a replacement.
    ​  
    Thank you Dean
    ​  
    Please send me tracking number as soon as it has been organised.

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: RE: vandana modi has approved your trusted contact request

    2014-01-13
    Hello Vipul Sorry for the late reply however I have had to make a claim against FEDEX as the helmet arrived badly damaged and broken. FEDEX will contact you to organise a replacement helmet to be sent to me. Please contact me ASAP so I can relay your details to FEDEX to send a replacement. Thank you Dean Please send me tracking number as soon as it has been organised.


  • vandana modi send to me

    RE: RE: RE: RE: RE: RE: vandana modi has approved your trusted contact request

    2013-12-19
    Message Origin:   INDIA Message IP:  182.64.109.*
    hello


    The item was sent on tuesday as discussed. we coudnt send tracking details because of some work.

    courier- fedex

    tracking- 590220085513

    hope to do business with you in future with big quantities


    regards

    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: vandana modi has approved your trusted contact request

    2013-12-19
    I will require the Fedex tracking number and consignment number by tomorrow or I will withdraw payment with Paypal and contact Alibaba that this purchase has failed to be completed. Dean Nixon-Harding

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: vandana modi has approved your trusted contact request

    2013-12-18
    So what is the tracking number and consignment number please. Dean Nixon-Harding


  • vandana modi send to me

    RE: RE: RE: RE: vandana modi has approved your trusted contact request

    2013-12-16
    Message Origin:   INDIA Message IP:  182.64.52.*
    hello

    Hope you doing good. The helmet would be dispatched tommorow. the cooper polish take time to get soaked as its winter here so it takes time.it would be dispatched tommorow by fedex and tracking id would be provided

    cheers

    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: vandana modi has approved your trusted contact request

    2013-12-13
    It is now Friday and was told I would have tracking details by Tuesday. If I can not get conformation and a tracking number by Monday I will go ahead and open a dispute with Pay-Pal and with Alibaba as well withdraw my order and find another supplier. Dean Nixon-Harding

  • dino nixon send to vandana modi

    RE: RE: RE: vandana modi has approved your trusted contact request

    2013-12-12
    Hello so is now Thursday and awaiting confirmation of shipment and tracking number. thank you Dean Nixon-Harding

  • dino nixon send to vandana modi

    RE: RE: RE: vandana modi has approved your trusted contact request

    2013-12-07
    Thank you for your prompt response. Sorry but I have had many problems with suppliers not sending and not giving details of purchases. thank you Dean Nixon-Harding


  • vandana modi send to me

    RE: RE: vandana modi has approved your trusted contact request

    2013-12-06
    Message Origin:   INDIA Message IP:  182.64.169.*
    hello
    sorry for not responding immediately. we were out of cityy so coudnt communicate on time. we would dispatch it by tuesday and provide you tracking detail.

    please let us know in case of any query.


    regards


    ​ vipul modi​
    Click here to reply

  • dino nixon send to vandana modi

    RE: vandana modi has approved your trusted contact request

    2013-12-05
    I have requested details for the sample helmet I have paid for via PayPal (ID dino812@bigpond.com) if I have not heard from you with-in 48 hours I will reverse payment and open a dispute with PayPal and inform Alibaba of no contact. If you are unable to deliver I will make no further orders with you. If you wish to do business with me in future will will have to improve your communications. Mr Dean Nixon-Harding

  • dino nixon send to vandana modi

    RE: vandana modi has approved your trusted contact request

    2013-12-04
    Payment has been sent and cleared please organize shipment and tracking number as well receipt. thank you Dean


  • vandana modi send to me

    vandana modi has approved your trusted contact request

    2013-11-28
    Message Origin:   INDIA Message IP:  182.64.96.*
    Dear dino nixon:
    vandana modi from ETHNIC ROOTS INC..has approved your trusted contact request. You now have access to their:
    Contact Information:Their registered email address, telephone number and fax number.
    Buyer Activity:The number of visits to Alibaba.com, searches, products viewed and inquiries sent by this buyer.
    Watched industries:The industries that received the most attention from them over the past year.
    Frequently searched keywords: The words they searched for the most over the past year.
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-28
    Can you please verify order this picture is the one I had enquiried about ​ this one is the one I require. http://in1015535575.trustpass.alibaba.com/product/144868311-0/Divers_Helmet.html Paypal id is dino812@bigpond.com thank you Dean

  • dino nixon send to vandana modi

    dino nixon has sent you a trusted contact request

    2013-11-28
    Dear vandana modi:
    You have received a trusted contact request from dino nixon from Reeflodge.
    Message from dino nixon:
    By confirming their trusted contact request, you are letting the requester see your:
    Contact Information:Your registered email address, telephone number and fax
    Buyer Activity:How many days you visited Alibaba.com recently,number of searches made, number of products viewed and number of inquiries sent.
    Watched industries:The industries that you are most interested in.
    Providing this information to trusted contacts can help make the sourcing process more efficient.

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-27
    Will be transferring my payment from dino812@bigpond.com please verify


  • vandana modi send to me

    RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-09
    Message Origin:   INDIA Message IP:  182.64.152.*
    hello

    our paypal id​  is ethnicrootsis@gmail.com. ​  we would send you invoice of 350 once you send us your paypal email id.



    regards

    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-09
    My account is in the name of "Mr D Nixon-Harding" please give me your account details and invoice for $350-00 Aus so I can transfer the money.

    thank you Dean


  • vandana modi send to me

    RE: RE: RE: RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-06
    Message Origin:   INDIA Message IP:  182.64.111.*
    hello

    please send your paypal details so we send you the invoice and you can make payment



    regards

    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-05
    I would like to organise and pay for this helmet with stand and shipping to Australia
    for $350-00. ​
    http://in1015535575.trustpass.alibaba.com/product/144868311-0/Divers_Helmet.html

    If this sample is good I will want a better price to import more helmets to Australia.

    Thank you Dean

    What are your pay-pal details please.

    Dean


  • vandana modi send to me

    RE: RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-04
    Message Origin:   INDIA Message IP:  182.64.152.*
    hello


    the price for the above picture is 350 usd with stand to the address mentioned by you.​


    regards

    vipul modi
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: RE: RE: RE: Price Inquiry from

    2013-11-01
    This picture is not the one I had enquiried about ​ this one is the one I require.

    http://in1015535575.trustpass.alibaba.com/product/144868311-0/Divers_Helmet.html

    I will like to organise this sample. Please let me know your payment options


    also I wanted a quote for 5 Helmets + stand + shipping to this address.
    Thank you
    Dean


  • vandana modi send to me

    RE: RE: RE: RE: RE: Price Inquiry from

    2013-10-31
    Message Origin:   INDIA Message IP:  182.64.110.*
    hello


    THE COST OF THE DIVING HELMET FOR THE above picture is 85 usd and shipping would be 120 usd. it would be better if you can do shiiping yourself as you will know the cost of shipping yourself.
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: RE: RE: Price Inquiry from

    2013-10-31
    please send me a quote for sample 1 x helmet / no stand + delivery to Australia.
    Please send a photo of this helmet

    Also if I go ahead I will like a quote for 5 x helmets + stand and +delivery to Australia

    thank you Dean


  • vandana modi send to me

    RE: RE: RE: Price Inquiry from

    2013-10-28
    Message Origin:   INDIA Message IP:  182.64.99.*
    HELLO


    THE DIVING HELMET WOULD COST 90 USD . SINCE THE PLACE IS AUSTRALIA​  DELIVERY CHARGE IS EXPENSIVE.


    REGARDS

    VIPUL MODI
    Click here to reply

  • dino nixon send to vandana modi

    RE: RE: Price Inquiry from

    2013-10-24
    I would like to purchase one sample to look at your product and see if it will suffice for my prospective clients.
    I am looking for wholesale prices "not retail" and the cheapest form of transport. I do not need the stand for
    this first sample but would like to know the cost of freight for 5 units with stands for future orders. At this stage
    I am looking at buying 5 units per order to minimise import and tax costs into Australia.


    all the best,Dean


  • vandana modi send to me

    RE: Price Inquiry from

    2013-10-23
    Message Origin:   INDIA Message IP:  182.64.177.*
    hello

    the price for the ​ diving helmet are as follows

    diving helmet full size with stand - ​ 185 USD

    diving helmet full without stand- ​  ​  145 ​ USD

    diving helmet half size- ​  ​  ​  ​  ​  ​ 90 USD​


    COURIER CHARGES WOULD DEPEND ON THE QUANTITY OF THESES HELMETS


    REGARDS

    VIPUL MODI
    Click here to reply

  • dino nixon send to vandana modi

    Price Inquiry from

    2013-10-23
    I'm interested in your
    Quantity Needed: 5 Piece/Pieces
    Hi,
    I would like to know the price for Divers Helmet,
    I am interested in buying 5 Piece/Pieces,
    Quote including freight to
    Townsville
    Queensland
    Australia
    4810
    Please provide us with a quotation.
    Thank you.




--


Ethnic Roots

Email Id- ethnicrootis@gmail.com
              info@ethnicroots.co.uk 






--


Ethnic Roots

Email Id- ethnicrootis@gmail.com
              info@ethnicroots.co.uk